Any Patient. Any Specialty. Anywhere.
Universal Telemedicine Platform
Full coverage from aesthetic medicine to psychiatry. A hybrid LINE and dedicated app approach, fully compliant with Japan's 2-Ministry 1-Guideline framework.
Supported Specialties & Use Cases
Every Type of Care, One Platform.
A flexible architecture that adapts to your clinic's unique vision
All Specialties Supported
Covers aesthetics, AGA, psychiatry, internal medicine, OB/GYN, and more. Fully supports both out-of-pocket and insurance-based care.
LINE-Hybrid Deployment
Patients book, consult, and pay entirely through LINE — Japan's most familiar platform. Operate in hybrid mode with a dedicated native app for maximum patient convenience.
2-Ministry 1-Guideline Compliant
Fully compliant with guidelines from MHLW, METI, and the Digital Agency. Delivering safe, trustworthy telemedicine environments for physicians and patients alike.
Payments, Prescriptions & Pharmacy
End-to-end integration covering online payments, prescription issuance, and pharmacy linkage. The entire patient journey, thoughtfully designed.
Start telemedicine with LINE and a dedicated app
This is a general telemedicine platform for both self-pay and insured care. It is designed so the specialties named on this site — aesthetic and anti-aging, AGA, psychiatry and psychosomatic medicine, internal medicine and lifestyle disease, OB/GYN, smoking cessation, ED, and allergy — can share one base. Patients can book, be seen, and pay in LINE, alongside a dedicated app. Video, online payment, prescriptions, and pharmacy coordination are treated as one flow. The product is presented here as in development.
The compliance premise is Japan's Two-Ministry One-Guideline framework from MHLW, METI, and MIC. Encryption, identity checks, and record keeping are part of the first design rather than a later patch. Self-pay aesthetic or AGA care and insured internal medicine or psychiatry are separate operating modes on the same base.
Setup confirms whether care is self-pay or insured, whether LINE is used, and whether video, prescriptions, payment, and a privacy and medical-law operating model are required. When the clinic is ready, ARLYS guides implementation in as little as one month. Upfront and monthly costs vary, so this page does not list a price. Front desk and physician screens are separate, and the patient can stay in LINE.
For Japan's IT subsidy, ARLYS is preparing to register as an IT introduction support vendor for fiscal 2026. Once that registration is done, this telemedicine system could be filed as a covered tool, but the registration is not described as complete. Rates depend on the year and category. The guide notes that support can reach 75 percent, capped at 4.5 million yen, in some cases. Whether a clinic qualifies is confirmed individually. Payment, issuing prescriptions, and pharmacy coordination are part of the patient flow described on this page. Patients stay in LINE while the clinic splits reception and the physician's screen. No install count is published, and one month is the timeline given when the clinic is ready. Using it alongside a native app is what this page means by a hybrid setup. Video sits in the same flow as booking, payment, prescriptions, and pharmacy coordination. Questions come in by email, with a reply usually within two business days. The phone number is not published.
How adoption starts
- 1Confirm self-pay or insured care, and whether LINE will be used
- 2Decide on video, prescriptions, payment, and pharmacy coordination
- 3Map the privacy and medical-law operating model
- 4Practice the in-clinic screens; ready clinics are guided toward a one-month setup
FAQ
Is ARLYS telemedicine platform compliant with Japanese guidelines?
Yes. It is fully compliant with Japan's Two-Ministry One-Guideline framework (MHLW, METI, MIC), with a LINE-hybrid flow covering booking, consultation, and payment.
Which specialties are supported?
All specialties, including cosmetic, AGA, psychiatry, internal medicine, and OB/GYN, via a LINE-based flow combined with a dedicated app.
How long does setup take, and is pricing listed?
When the clinic is ready, ARLYS guides implementation in as little as one month. Upfront and monthly costs vary, so this page does not list a single price.
Is it covered by Japan's IT subsidy?
ARLYS is preparing to register as an IT introduction support vendor for fiscal 2026 and does not describe that registration as complete. Eligibility depends on the year and application category.
Related guides
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